Frequently asked questions.

🧠 Frequently Asked Questions – Wall Beds & Modular Furniture

Whether you're buying your first wall bed or expanding your modular setup, here are answers to the most common questions our customers ask.

⚙️ Wall Bed Mechanism

Q: How does the wall bed folding mechanism work?

A: Our wall beds use either a spring or pneumatic lift system that makes folding and unfolding smooth and effortless. The mechanism is designed to be safe, stable and easy to operate — even for everyday use. Whether you're opening the bed for guests or folding it away to save space, the system ensures a gentle, controlled motion.

🛌 Mattress Compatibility

Q: Can I use my own mattress?

A: Yes, you can use your own mattress — as long as it meets the recommended thickness and weight for the wall bed model. The folding mechanism is calibrated to work smoothly with specific mattress dimensions. Using a mattress that’s too heavy or oversized may affect performance and safety. Always check the product page for the ideal mattress size before purchasing.

🛌 Mattress & Accessories

Q: Is the mattress included?

A: No, mattresses are sold separately. Recommended sizes are listed on each product page.

Q: Can I add cabinets or a desk later?

A: Yes! Just choose items with the same furniture code (e.g. DP) to ensure a perfect match.

Q: Do you sell LED lighting?

A: Yes, our LED shelf lights are compatible with our wall-mounted beds - choose the one that matches your bed.

🚚 Delivery

Q: Do you offer free delivery?

A: Yes, we offer free mainland UK delivery on all products.

After purchase, we inform customers via email about planned delivery dates and, if necessary, arrange a suitable date.

🔧 Assembly & Installation

Q: Can I assemble the wall bed myself, or do I need a specialist?

A: Absolutely. All products are designed for self-assembly and come with clear instructions. You’ll need basic tools and a second person for larger items.

Many customers successfully install our beds by following the included instructions. However, due to the weight and complexity of the folding mechanism, we strongly recommend having a second person assist you. If you're unsure or working alone, it's best to seek professional help to ensure safe and proper installation. 

Important: Always level the wall bed carefully during assembly — this step is essential for smooth operation and long-term stability.

Q: Do you offer assembly services?

A: We don’t currently offer assembly, but we’re happy to recommend professionals in your area.

🧱 Wall Mounting Requirements

Q: Can the wall bed be mounted on any wall?

A: No — wall beds must be securely attached to a solid structural surface, such as brick, concrete, or a reinforced wooden frame. Proper anchoring is essential for safety and long-term stability. Always use the correct fittings for your wall type. If you're unsure which fixings to use, we strongly recommend consulting a professional installer or builder. Important: Never mount the bed on plasterboard or hollow walls without proper reinforcement.

🛒 Ordering

Q: Can I change or cancel my order?

A: If your order hasn’t shipped yet, we’ll do our best to accommodate changes. Contact us as soon as possible.

🧩 Matching Furniture – How to Choose Compatible Cabinets, Desks and Add-ons

Q: How do I know which wardrobe, cabinet or desk matches my wall bed?

A: Look for furniture with the same code as your wall bed — for example, DP, MK, TD or DN. These codes ensure perfect compatibility in terms of size, style, and fittings. Matching furniture lines are designed to align visually and functionally, so your cabinet won’t block the bed and your desk will sit flush with the frame.

Q: Where can I find matching furniture?

A: Each product page includes a “Complete the set” area. You’ll also find links to matching cabinets, wardrobes, desks and shelves in the category titled “Matching Furniture.”

👉 Explore Matching Furniture for wall beds

🛏️ Product Compatibility & Codes

Q: What do MK, DP, TD and DN codes mean?

A: These codes help you identify which furniture pieces are compatible with each other — in terms of size, style, and fittings. Each product belongs to a furniture line. Matching codes = perfect fit.

Q: Can I mix items from different codes?

A: We recommend choosing items with the same code to ensure compatibility in size, style, and finish.

Q: Where can I find the product code?

A: You’ll find it in the “Furniture Line” section on each product page.

👉Learn more about our furniture codes!

🎯 Still have questions?

Explore our products and contact us - we’re happy to help!